Cookie & GDPR Policy

Effective Date: 10/6/2024

Please read this cookie policy (“cookie policy”, “policy”) carefully before using [website] website (“website”, “service”) operated by [name] (“us”, ‘we”, “our”).

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us.


1. Introduction

Direct Access Supplies Limited (“we,” “us,” “our”) is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy and security of personal data. This GDPR Policy outlines our practices regarding the collection, use, and protection of personal data. We are a UK-based company located at 26 Drury Lane, Wicken, Ely, Cambridgeshire, CB7 5XY. Our company number is 2743461 and our VAT number is 599 4403 92.

2. Contact Information

If you have any questions or concerns about this GDPR Policy or your personal data, please contact us:

  • Phone: (01353) 723 444
  • Email: sales@direct-access-supplies.co.uk
  • Address: 26 Drury Lane, Wicken, Ely, Cambridgeshire, CB7 5XY

3. Data Protection Principles

We adhere to the following principles when processing your personal data:

  • Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner.
  • Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it further in a manner incompatible with those purposes.
  • Data Minimization: We ensure that personal data is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
  • Accuracy: We take reasonable steps to ensure personal data is accurate and, where necessary, kept up to date.
  • Storage Limitation: We keep personal data in a form which permits identification of data subjects for no longer than is necessary.
  • Integrity and Confidentiality: We process personal data in a manner that ensures its appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.
  • Accountability: We are responsible for, and able to demonstrate compliance with, these principles.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal Obligation: The processing is necessary for us to comply with the law.
  • Legitimate Interests: The processing is necessary for our legitimate interests, or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to your personal data.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You have the right to request the restriction of processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another party.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
  • Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided above.

6. Data Collection and Use

We may collect and process the following types of personal data:

  • Identity Data: Name, title, date of birth, and gender.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of personal data.
  • Access controls to personal data.
  • Secure storage of personal data.
  • Regular review and updating of security practices.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

9. Data Sharing

We may share your personal data with third parties in the following circumstances:

  • Service Providers: We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your personal data in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

10. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that any such transfers comply with applicable data protection laws and that your personal data remains protected.

11. Complaints

If you have any concerns or complaints about our use of your personal data, you can contact us using the contact details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

12. Changes to This GDPR Policy

We may update this GDPR Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this GDPR Policy.

13. Conclusion

Your privacy is important to us, and we are committed to complying with the GDPR and protecting your personal data. If you have any questions about this GDPR Policy, please contact us.

Contact Us

Direct Access Supplies Limited

26 Drury Lane

Wicken, Ely

Cambridgeshire, CB7 5XY

Phone: (01353) 723 444

Email: sales@direct-access-supplies.co.uk

Company Number: 2743461

VAT Number: 599 4403 92